Terms of Trade for Businesses
BeautyDanmark is technically managed and administered by DataMatter ApS.
DataMatter ApS
Vestre Havnevej 20, 3. th.
4400 Kalundborg
CVR no.: 43384260
Email: info@beautydanmark.dk
Support email: support@beautydanmark.dk
These terms apply to all businesses using the Beauty Danmark platform. These terms are B2B terms (business-to-business) and do not apply to consumers. Consumer protection laws, including the right of withdrawal, do not apply to these terms.
By creating an account, subscribing, or using our platform, you accept these terms of trade in their entirety.
Note: For information about subscriptions, pricing, payment, renewal, and cancellation, please see our separate Subscription Terms.
The agreement is formed when you:
A subscription can only be created by accepting these terms of trade as well as our Subscription Terms.
Access to the platform: Access to the platform is granted immediately after approved payment. You can immediately begin customizing your store profile.
Store profile activation: Your store profile is expected to be activated and published within 24 hours after a publication request, provided that the publication is approved. See the section on publication requests for further details.
When you have customized your store or stores on the site, you must request to be published.
Safety net: This safety net is in place so that we can avoid any harmful links, illegal content, spam, misuse of the platform, or other harmful activity via publications.
Processing time: We always strive to review publication requests within 24 hours of receipt. The time that may be spent processing publications cannot be deducted from the subscription or refunded.
Rejection: If a publication is rejected, the reason for rejection will be stated, as well as instructions on how you can be approved. You can submit a new publication request after correcting the stated problems.
Confirmation: You will receive a confirmation email when your store is active and published, or if the publication request is rejected.
Availability: We strive to keep the platform available 24 hours a day, 7 days a week. We cannot guarantee 100% uptime, but we aim for the highest possible availability.
Service level (SLA):
Operational risk: Any loss of availability due to system downtime, hacking attacks, or other factors that may negatively affect the website cannot be refunded for the agreement and is considered normal operational risk, as is present for all websites and platforms.
Warranty: We deliver the platform "as-is" without express or implied warranty, except that we strive to deliver a functional and secure platform.
Liability limitation: DataMatter ApS' liability is limited to the amount you have paid for the subscription in the last 12 months. We are not liable for:
Beautydanmark / DataMatter ApS offers mail services via the platform.
Communication types: This mail service is used to send:
Consent: By purchasing a license and activating your profile, you accept to be contacted by email or by phone by us in connection with the above purposes.
Opt-out: You can at any time opt out of marketing communication by contacting us at info@beautydanmark.dk or by using the unsubscribe link in our emails. System information and important updates cannot be opted out, as these are necessary to deliver the service.
We reserve the right to:
Cancellation right for significant changes: If a significant change negatively affects the service, you have the right to cancel your subscription with immediate effect and with a refund, within 30 days after notice. See the Subscription Terms for details on refunds.
Your content:
Our content:
User-generated content: You are responsible for ensuring that all content you upload does not infringe on third parties' intellectual property rights, trademarks, or copyrights. You are liable for any claims from third parties as a result of your content.
Permitted use: You may use the platform to display and promote your company and your services in accordance with these terms.
Prohibited activity: You may not:
Consequences of violation: In case of violation of these rules, we may:
In serious situations, DataMatter ApS will make compensation claims and take legal action in case of harmful misuse.
We reserve the right to suspend or cancel your account with immediate effect without refund in the following cases:
Grounds for suspension/cancellation:
Notice: In case of suspension or cancellation, we will notify you by email to the registered email address. In case of serious violations, suspension may occur with immediate effect without prior notice.
After suspension/cancellation:
Our rights: All rights to the platform's content, design, code, and functionality belong to DataMatter ApS.
Your license: You receive a non-exclusive, non-transferable license to use the platform during the subscription period to display and promote your company.
Restrictions: You may not:
License duration: The license is only valid as long as your subscription is active and automatically expires upon cancellation or suspension.
We collect the following information:
We only use your data to deliver and improve our services in accordance with GDPR.
Read more in our privacy policy and GDPR policy.
Data export: Upon cancellation, you have the right to export your data before the cancellation date. Data export includes:
Export format: Data can be copied directly from your dashboard.
Export deadline: You have 30 days after the cancellation date to export your data. After this period, data may be permanently deleted.
Data retention after cancellation: We retain your data for up to 90 days after the cancellation date to enable data export. After this period, your data will be permanently deleted, unless we are required to retain it in accordance with legislation (e.g., accounting legislation).
Accounting legislation: In accordance with Danish accounting legislation, we retain billing data for 5 years after the last invoice.
Currently, Beautydanmark.dk does not use external third-party advertising.
We reserve the right to display sponsored content in the future on the website. Upon introduction of sponsored content, we will notify all partners with 30 days notice.
DataMatter ApS is not liable for failure to fulfill obligations due to circumstances beyond our control, including:
We will strive to resume normal operations as quickly as possible after a Force Majeure event.
The platform uses the following third-party services:
We are not responsible for outages or errors from third-party providers, but we work to minimize the impact of such incidents. In case of extended problems with third-party providers, we will inform you and seek alternative solutions where possible.
If you experience errors or problems with the service, please contact us as soon as possible.
Support: We strive to resolve all inquiries within 48 hours on weekdays. For critical problems that affect your store's availability, we strive to respond within 24 hours.
Contact:
Complaints: When filing a complaint, please provide:
We reserve the right to change these terms of trade from time to time.
Notice: For significant changes, we will notify you at least 30 days in advance by email to the registered email address.
Acceptance: Continued use of the platform after the notice period is considered acceptance of the changed terms. If you do not accept the changed terms, you must cancel your subscription within the notice period.
Minor changes: Minor changes, corrections, or updates may be made without notice, but will be documented in the version history at the bottom of the document.
From your side: You may not assign or resell your rights or obligations under these terms to third parties without our written consent.
From our side: We reserve the right to assign our rights and obligations to a third party in connection with merger, acquisition, or sale of the company. Upon such assignment, we will inform you with 30 days notice, and your rights under these terms will continue.
Governing law: These terms of trade are subject to Danish law.
Dispute resolution: Any disputes must first be sought resolved through direct negotiations between the parties. If a solution cannot be reached within reasonable time, the dispute must be resolved by Danish courts.
Venue: As a general rule, disputes must be resolved at the court in Kalundborg, unless Danish law requires otherwise.
Mediation: Before legal proceedings, the parties may choose to use mediation or other alternative dispute resolution, if both parties agree.
If you wish to complain about our services, you can contact:
Danish Competition and Consumer Authority
Carl Jacobsens Vej 35
2500 Valby
Phone: 41 71 50 00
Link: www.forbrug.dk
EU's platform for online dispute resolution: Link: EU Complaints Platform
Our complaint contact: Email: info@beautydanmark.dk
Last updated: January 2026 | Version 3.0